Refund policy

60-night trial. Orders placed at dozzisleep.com come with a 60-night trial. You have 60 nights from the day your Dozzi arrives to decide whether it belongs in your house.

Bought on Amazon? Orders placed on Amazon follow Amazon's return policy, and returns go through your Amazon account (Your Orders). The 60-night trial, prepaid return label and refund steps on this page apply to orders placed at dozzisleep.com. The Dozzi limited warranty is the same wherever you bought your Dozzi, and we are glad to help with setup or questions at support@dozzisleep.com.

Use it. That is the point. A baby monitor you have not slept with tells you nothing. Returns are accepted whether or not the product has been used. You do not need the original packaging and you do not need to keep the box. Send back the hub and its power adapter; that is all we need. We may decline a return, or reduce a refund, for units returned with damage beyond normal use or with the hub or power adapter missing.

We pay return shipping. Start a return by emailing support@dozzisleep.com and we will send a prepaid label and instructions. Please request a return before sending anything back so we know it is coming.

Refunds. Once your return arrives we will email you to confirm. Approved refunds go back to your original payment method within 10 business days.

Cancellations. You may cancel an order for a full refund at any time before it ships. Promotional-price units carry the same 60-night trial as every other unit. There are no non-returnable sale items.

Damaged or wrong items. Inspect your order on arrival. If anything is defective, damaged or not what you ordered, email us at support@dozzisleep.com and we will make it right at our cost.

Warranty. Your return rights are separate from the device warranty. See our Warranty page at dozzisleep.com/pages/warranty for the warranty terms.

Questions. Contact us any time at support@dozzisleep.com.